Wait From Home, Not the ER with Online Waiting Service

Check-in for a projected treatment time with the free online waiting service

Carteret Health Care has found a solution for you to avoid lengthy wait times in the emergency room. Using an innovative online service called InQuicker, patients can choose to wait in the comfort of their homes instead of at the emergency room.

Beginning March 8, patients can check-in with our emergency room, hold their place in line until the projected treatment time at Carteret Health Care, arrive at the emergency department at the designated time, and be promptly seen by a health care professional.

“Our patients deserve more respect and options for their time in the emergency room,” explains Dick Brvenik, CEO and President at Carteret Health Care. “Once a prospective patient receives a projected treatment time in our emergency department, he or she can wait at home rather than sitting in the emergency waiting room. Once they arrive, it’s our commitment to make sure that the patient is promptly seen by a health care professional.”

InQuicker is not an appointment or reservation service, as the nature of ER triage does not allow for the scheduling of medical treatment. InQuicker estimates treatment times based on facility conditions and allows its users to wait from the comfort of home, rather than the waiting room.

InQuicker users do not skip the ER wait, nor will they be seen ahead of individuals in the waiting room. In the event of a projected treatment time delay, InQuicker users are sent real-time notifications via phone call and email so they can continue waiting at home.

“InQuicker is intended only for individuals with non-life-threatening or debilitating medical conditions,” Dr. Victoria Selley, Director of Emergency Services added. “It’s a simple and convenient way for people with busy lives and busy families to conveniently access care for minor medical needs. If you’re in doubt about the severity of your condition, you should always seek immediate care.”

The InQuicker system is designed to filter certain symptom keywords that may indicate a life-threatening or debilitating medical condition, in addition to a review of a user’s symptoms by a health care professional at Carteret Health Care. Those indicating such medical conditions are prompted to dial 911 or go immediately to the nearest emergency room.

For more information about the InQuicker online check-in system, please visit www.CarteretER.org.